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Sentiment analysis

SEN-tih-ment ah-NAL-ih-sis

/ˈsɛntɪmənt əˈnælɪsɪs/

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Syllable breakdown

sentimentanalysis

Dictionary meaning

A branch of natural language processing that uses computational methods to identify, extract, and quantify subjective information — such as opinions, emotions, and attitudes — from text, commonly applied to customer reviews, social media, and market research.

Examples

  • Sentiment analysis of product reviews helped the company identify the most common complaints.
  • The sentiment analysis model classified tweets as positive, negative, or neutral with 87% accuracy.

Synonyms: opinion mining, emotion AI, opinion analysis

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