reverse logistics
reh-VERS loh-JIS-tiks
rɪˈvɜːrs ləˈdʒɪstɪksListen
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Syllable breakdown
Dictionary meaning
the set of activities involved in the movement of goods from the end consumer or point of use back through the supply chain for the purposes of returns processing, repair, refurbishment, remanufacturing, recycling, or disposal; reverse logistics encompasses returns authorisation and handling, product inspection and sorting, repackaging, parts recovery, warranty service, and end-of-life management; effective reverse logistics reduces waste, recovers asset value, improves customer satisfaction through hassle-free returns, and is increasingly important for the circular economy agenda and extended producer responsibility regulations that require manufacturers to take back and responsibly manage products at end of life
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