organizational culture
or-gun-ih-ZAY-shun-ul KUL-chur
ˌɔːrɡənɪˈzeɪʃənəl ˈkʌltʃərListen
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Dictionary meaning
the shared values, beliefs, assumptions, norms, and practices that characterise an organisation and shape how its members interpret their environment, relate to each other, and make decisions; Edgar Schein's three-level model distinguishes between observable artefacts (office design, rituals, stated values), espoused beliefs and values (the organisation's official ideology), and basic underlying assumptions (the often unconscious beliefs that actually drive behaviour); organisational culture is notoriously resistant to deliberate change because its deepest layers are largely invisible to participants, and culture change initiatives that address only surface artefacts while leaving underlying assumptions untouched typically fail
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