order fulfillment

Syllable breakdown

Dictionary meaning

the end-to-end process of receiving, processing, picking, packing, and shipping a customer order from the point of sale to the customer's doorstep; encompasses order management, warehouse operations, carrier selection, and last-mile delivery; a core competency of e-commerce; measured by metrics including order accuracy, on-time delivery, and perfect order rate

Examples

• Same-day order fulfillment has become a competitive expectation in e-commerce.
• The startup outsourced its order fulfillment to a third-party logistics provider.

American: 'fulfillment'; British: 'fulfilment' (single 'l').

Synonyms: order processing, fulfillment operations