mental model
MEN-tul MOD-ul
ˈmɛntəl ˈmɒdəlListen
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Dictionary meaning
an internal cognitive representation of how something works in the real world, used to predict behaviour, understand causation, and guide action in novel situations; people construct mental models of physical systems, social dynamics, institutional rules, and technical artefacts; accurate mental models enable effective reasoning and problem-solving, while inaccurate or incomplete models lead to systematic errors; the concept is central to human factors engineering, interaction design, and educational psychology, all of which seek to align external systems with users' intuitive internal representations
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