employee engagement
em-PLOY-ee en-GAYJ-ment
ɪmˈplɔɪiː ɪnˈɡeɪdʒməntListen
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Dictionary meaning
the degree to which employees feel emotionally invested in, committed to, and motivated by their work and organisation; a state characterised by vigour (high energy and mental resilience), dedication (strong identification with one's work), and absorption (pleasurable immersion in tasks); engaged employees produce better customer outcomes, are more innovative, stay longer, and are safer; Gallup's State of the Global Workplace surveys consistently find that the majority of employees worldwide are not engaged or are actively disengaged, representing a significant drag on organisational productivity and a major opportunity for management improvement
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