Case Management

Syllable breakdown

Dictionary meaning

A collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy to meet an individual's health and human services needs through communication and available resources

History and origin

Emerged in the 20th century from social work and nursing; formalised with the Case Management Society of America in 1990

Examples

• Case management reduces hospital readmissions by ensuring patients have support services after discharge.
• A case manager coordinates between the primary care doctor, specialists, and community services.

Synonyms: care management, managed care coordination